Get help with onboarding, linked accounts, and product setup.
Use this page to contact Northline, request a walkthrough of the banking workspace, or ask for help with connected institutions, pricing, or product availability.
Operating model
Connected cash visibility with read-only insights
Institution-ready
Structured surfaces, approval-aware copy, and balance-first hierarchy.
Customer signal
Built to validate account connection, cash review, and transaction intelligence.
Contact the team
Send a real inquiry, store it in the application, and let the customer come back later to see outreach updates by email.
Join the waitlist
Capture segment demand, pricing sensitivity, and multi-institution complexity from early users.
Guided walkthrough
Request a guided walkthrough of account linking, dashboard visibility, transaction review, and cash-flow summaries.
Support requests
Use submissions to track onboarding blockers, account-linking questions, and requests for operational help.
Usage signals
Track whether customers are asking most about aggregation, transaction review, cash-flow visibility, AI insights, or pricing.
FAQ snippet
How does account linking work?
Users launch a secure Plaid-powered connection flow, choose their financial institution, authenticate with that provider, and select which accounts to share with Northline.
Can users move money between banks today?
No. Northline v1 is read-only. It helps users connect accounts, review imported transactions, and understand cash flow.
What is available now versus later?
Account aggregation, balances visibility, transaction review, cash-flow summaries, pricing, and Plaid linking are the v1 focus. Staged products remain hidden until they are ready for review.
How does pricing work?
The product supports a free entry path plus monthly Plus and Pro plans for broader read-only usage, cash-flow summaries, AI insights, and exports.